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Press Releases

2011

• USAN Acquires Interactive Softworks, Forms Customer Engagement Leader
  June 2
• The Blood Alliance Sees 60 Percent Increase in Monthly Donor Appointments with Help of Interactive Softworks Customer Engagement Solution
  March 15
• The SCOOTER Store Implements Interactive Softworks’ Customer Engagement Software to Increase Contact Center Effectiveness
  February 8

2010

• Interactive Softworks Receives Customer Interaction Solutions® Magazine’s 2010 Product of the Year Award
  Janary 18
• Interactive Softworks Introduces its Unified Agent Desktop at ATA Convention
  September 13
• The Blood Alliance Implements Interactive Softworks’ Customer Engagement Software to Increase Efficiencies, Drive Personal Interactions
  August 24
• Interactive Softworks Appoints New EVP of Sales and Product Strategy
  August 4
• Interactive Softworks Leads Expert Panel and Roundtable Discussion at ATA’s 6th Annual Call Center Technology Forum
  May 10
• MetaSource Expands Use of Interactive Softworks’ Customer Engagement Software to Utah Facility
  May 5
• Interactive Softworks Delivers First On-Premise Contact Center Functionality as a Subscription
  April 14
• Interactive Softworks Receives 2009 Product of the Year Award from Customer Interaction Solutions Magazine
  February 12

2009

• Interactive Softworks Approved as GSA Schedule Supplier
  August 11
• Interactive Softworks To Demonstrate Software Innovations at Credit & Collections Trade Show
  July 12

Events

May

• May 6 - 6th Annual Call Center Technology Forum & Supplier Expo
  American Teleservices Association (ATA) - New York Chapter
  Cisco Systems Customer Briefing Center
  One Penn Plaza, 9th Floor, New York, NY

September

• Sept. 10-12 - ATA Annual Convention & Expo
  Orlando, Florida